Privacy Policy

We may collect account details such as name, email, phone number, gender, login information, and profile information submitted by users or doctors.

We may collect health-related inputs shared through assessments, AI chat, appointment booking, doctor reviews, uploaded files, and consultation notes.

We may collect technical information such as device type, browser, IP address, pages visited, timestamps, and usage analytics to improve product reliability and safety.

We use information to provide AI guidance, assessment results, appointment booking, doctor discovery, user profiles, doctor onboarding, support, safety checks, and service improvements.

Health-related information may be used to personalize educational guidance and help users connect with appropriate doctors, but it should not replace professional medical advice.

We do not sell personal health information. Information may be shared with verified doctors, service providers, payment partners, hosting providers, analytics tools, or legal authorities where required.

Doctor profile information approved for listing may be publicly visible, including name, specialization, qualification, experience, languages, fee, photo, ratings, and reviews.

We use reasonable technical and organizational safeguards to protect user information. However, no online system can guarantee absolute security.

Users should avoid sharing highly sensitive information unless it is necessary for care, support, or consultation.

Users may request correction, access, or deletion of their account information where legally permitted.

Some information may need to be retained for legal, safety, fraud prevention, payment, or medical record obligations.

For privacy-related requests, users can contact SexVeda support through the official support channel listed on the website or app.